Lesson 7 of 86 min read
SMS Follow-Up After a Job
Sending a vCard by text after a completed job is the most direct and highest-converting placement of all. The customer just had a great experience (hopefully!), the service is fresh in their mind, and they have their phone in their hand.
If they save your contact, you become the person they call next time — not a Google search. And when a friend asks 'do you know a good electrician?' they can share your contact card directly from their phone in two taps. One happy customer becomes an ongoing referral source.
SMS Templates — Send Within 1 Hour of Job Completion
Template 1 — Simple & Warm
"Hi [Name]! This is [Your Name] from [Business]. Great working with you today. Save our number for next time — or tap here to add our full contact info to your phone: [vCard link]"
Template 2 — Review Request Combo (most powerful)
"Hi [Name], thanks for choosing [Business]! We hope everything looks great. Two quick things: 1. Save our contact for next time: [vCard link] 2. If you're happy with the work, an honest Google review means the world to us: [Google review link] Thanks again! — [Your Name]"
Template 3 — Referral-Focused
"Hi [Name], loved working with you! Save our info here: [vCard link] — and if you ever know someone who needs a [your service], feel free to share our contact directly from your phone. We really appreciate referrals. Thanks! — [Business Name]"
Tips for SMS vCard Delivery
- Send from the same number you work from so they recognize it.
- Send within 1 hour of job completion while the experience is fresh.
- Keep it under 160 characters when possible — long texts split into two messages.
- Never send more than one follow-up text — one is helpful, two feels pushy.
- If you use a CRM or job management app (Jobber, Housecall Pro, etc.) you can automate this send.